Terms & Conditions – Payment & Refund Policy

1. GUCA accepts checks, cash and most major credit cards for payment of classes and events.

2. CLASS TERMS AND CONDITIONS: Please see Class Terms and Conditions when registering for any GUCA safety or education class.

3. Please see specific event registration form for Events Terms and Conditions when registering for any GUCA event.

4. PARTIAL PAYMENT: Partial payment for any class or event does NOT guarantee a confirmation of the class or event. All fees are due at the time of registration.

5. REFUNDS: All refund requests, no matter how payment is made, shall be in writing and submitted to GUCA. Please see terms and conditions for classes or events PRIOR to asking for a refund. NO SHOWS for any class or event WILL NOT receive a refund. No refunds will be issued that are NOT within the refund timeline. Refunds will be in the same form that payment is made. Please note it may take up to ten (10) business days or more for some refunds depending on type of payment and when refund request was received by the GUCA. Credit card convenience fees are non-refundable, non-negotiable or non-transferable. GUCA Dues are NOT refundable.

6. FEES ASSOCIATED WITH MEMBERSHIP LEVELS: Only GUCA members will receive the GUCA member rate. All others will pay the non-member rate. Dues must be current to receive any GUCA benefit such as member rate. Check with the GUCA PRIOR to registering for any class or event to determine your membership level by calling 404-362-9995. Choosing the wrong membership payment level will only increase the cost of the class or event since fees will apply for each transaction. These fees are non-refundable, non-transferable or non-negotiable. Choosing the wrong membership fee category for payment will NOT guarantee a confirmed registration for a class or an event. Total class or event fee amounts for any class or event must be paid in advance to receive a confirmation.

7. MULTIPLES: If paying for multiple classes or for multiple people for a class or event from one company, you may print out a hard copy of the registration form and submit with a check.

8. ONLINE PAYMENTS: All online payments will automatically include an online fee, which is non-refundable, non-negotiable or non-transferable.

 

Class Terms and Conditions

1. Due to certification requirements, registration and payment must be received in advance for class participation. Class confirmation will only be sent to those who have paid. Your payment secures your seat in class.

2. The registration fee is fully refundable up to five (5) business days prior to the class. If you do not show up or fail to cancel your registration, the registration fee is non-refundable. Exception includes NPDES classes which require ten (10) business days prior to class to request a refund or move to another class.

3. Substitutes may be submitted by paid registrants if GUCA is notified in advance.

4. Any additions or walk-ins to class on day of instruction will be accepted if the class is not full and when accompanied by the registration form and when cash or online payment is used as payment for the class. Checks will not be accepted day of class.

5. All check payments must be received ten (10) days prior to class otherwise cash or credit card can be used for payment.

6. All online credit card users will be charged a non-refundable, non-negotiable, non-transferable online fee.

7. GUCA reserves the right to cancel classes due to low registration. You will be refunded only the class registration fee amount paid (credit card online fees are not refundable) due to GUCA class cancellation when a written refund request is received.

8. Some classes may include a book or observation fee. These fees must be paid when registering for those classes.